24/7 Emergency Repair Service

24/7 Emergency Repair Service

Fault response price list

Emergency Response Package CS 24-1

SERVICE / PRODUCT DESCRIPTION PRICE / EXCL. VAT
Dispatch on business days: 9:00–17:30 Includes 1 (first) working hour on site. Response within 8 hours. 69 €
Dispatch outside business hours 17:30–9:00 and on weekends/holidays: 00:00–24:00 Includes 1 (first) working hour on site. Response within 12 hours. 79 €

Emergency Response Package CS 24-2

SERVICE / PRODUCT DESCRIPTION PRICE / EXCL. VAT
Dispatch on business days: 9:00–17:30 Includes 1 (first) working hour on site. Response within 4 hours. 79 €
Dispatch outside business hours 17:30–9:00 and on weekends/holidays: 00:00–24:00 Includes 1 (first) working hour on site. Response within 6 hours. 89 €

Emergency Response Package CS 24-3

SERVICE / PRODUCT DESCRIPTION PRICE / EXCL. VAT
Dispatch on business days: 9:00–17:30 Includes 1 (first) working hour on site. Response within 2 hours. 99 €
Dispatch outside business hours 17:30–9:00 and on weekends/holidays: 00:00–24:00 Includes 1 (first) working hour on site. Response within 4 hours. 109 €
SERVICE / PRODUCT DESCRIPTION PRICE / EXCL. VAT
Technician work hour on site 1 (one) hour of repair work on site 50 €
Transport 0.50 € / km

Always Ready — 24-Hour Fault Response

CitySecurity provides round-the-clock emergency repair service, available 24 hours a day, 7 days a week.

To report a fault, simply call +372 52 72 429, and our technicians will arrive on-site within two hours to resolve the issue.

CitySecurity responds to service calls from contract clients and offers three different fault response packages, defined and customized when signing a maintenance service agreement.

For non-contract clients, the call-out fee is €150 + VAT, which includes the first hour of on-site work.

In 2024, CitySecurity successfully resolved 169 faults, achieving an impressive average repair time of just 43 minutes.